FAQs

How can I log in on MyCenturaHealth?

You can participate while you are there on a visit to your physician’s clinic by receiving an Activation Code. You can easily log in on MyCenturaHealth, once you have entered the activation code. Following this, you can create a username and password for your account. You can also get your activation code issued from the primary care clinic you visit, or you also have the option to sign up on the portal for your next appointment.

When can I receive a reply from my physician or the nursing staff if I have messaged them?

Under normal circumstances, you can expect a reply within 1-3 working days. For emergency uses, avoid using this website. If in case there is a medical emergency, you must call your local medical team or call at 911 if there is an emergency.

Can I get information about my family on my account?

Yes, you may get access to your family’s health records also on your MyCenturaHealth account. You can be interlinked with your family’s records along with yours. However, there are chances of incorrect information that you see in medical records, which compromises patient care.

What happens when I log out of my account on MyCenturaHealth?

You don’t have to worry about the security of your medical details and personal information after logging out from the portal. If your keyboard has been unused for over 15 minutes, you automatically log out. So there’s no threat to your information, even if you are away from your system for a few minutes or even long hours.

Can I share my MyCenturaHealth with my spouse?

Keeping the nature of medical information in mind, it becomes essential for every adult to request and create an account separately on MyCenturaHealth. So, log in to the official website and create your accounts now.  

Can I create an account if my age is below 18 on MyCenturaHealth?

Yes, if you are below 18, you can still create an account on MyCenturaHealth. Children between 13 to 17 years of age can register themselves on the portal with the written consent of their parents or legal guardians. Make sure that they have an individual email id for the same.

Are the same functions available of MyCenturaHealth on the Mobile application as their website?

Yes, absolutely; the website and the mobile application have the same functions and can be accessed on any device with a good and stable internet connection. So, you can either visit the website or download the app from the browser or Play Store. The mobile application is much more convenient than the website. You can use it on both your Android and iOS devices.

Why am I not able to log in on MyCenturaHealth?

Relax, and sit back if you are not able to log in and check the following details:

  • Check whether your browser is updated or not
  • Check whether you are entering the correct username and password
  • Have a look at the Caps lock key while entering the credentials
  • Check your internet details, and see whether their internet connection is stable and fast.

How can I check my medical reports on MyCenturaHealth?

To get access to your medical reports, you don’t have to do much; follow this link and log in to your account on MyCenturaHealth. You can also check the details of your medical history and current progress on your physician’s electronic device. With every latest visit, your health information will be updated on the website. Just register on the official portal now.